Requests for home visits should be made before 10.30 am. When your doctor considers a home visit is necessary he/she will arrange to visit later that day, or maybe another day.
If your request is for a non-urgent visit after 10.30 am it is unlikely you will be visited the same day.
Please remember that home visits are ONLY for patients who are housebound, or too ill to come to the surgery.
Visiting guidelines, which your GP follows to decide if a patient needs a home visit, have recently been clarified. This has been done to enable the doctor to see more people at the surgery and to give more time to their problems. These guidelines are to help you understand a doctor's approach to home visiting.
The doctor will usually visit in the following cases:
- terminal and severe illness
- house-bound or bed-bound
- patients who are physically unfit to travel to the surgery.
In the following cases it is usually better for the patient to go to hospital as soon as possible, as this could save a life. Your doctor should be informed as well but it is better to dial 999 in the first instance:
- severe chest pain
- severe shortness of breath
- severe bleeding
- any kind of major collapse.
A doctor will not normally visit for:
- fevers, coughs and colds
- sore throats and earaches
- diarrhoea and vomiting.
It is not harmful for a feverish child to go outside but a walk or bus trip may not be wise. Instead use a car from a relative, friend or taxi firm. It is not the doctor's responsibility to arrange such transport.
Patients with coughs, sore throat, flu, back pain or abdominal pain should be able to get to the surgery by car.
Patients with poor mobility, joint pains and general debility should be able to get to the surgery by car.
Our receptionists are instructed to make certain enquiries from patients requesting a home visit. This is to enable the doctor to assess the need for and the urgency of the visit. It is not meant to be obstructive and we ask for your co-operation in answering their questions.
If in doubt please contact the surgery for advice.