Reception Opening Times

Reception phone lines are open from 08:00 until 18:30 Monday - Friday, except on Bank Holidays.

Enhanced Access:

Enhanced Access offers appointments to patients on various early mornings, evenings and Saturday mornings.  These appointments are provided at the Deal and Sandwich Practices for patients registered within our Primary Care Network (PCN). 

Please submit and eConsult via this website or the NHS App where possible. If you do not have digital access please attend the surgery or call 01304 364111 between 7am and 12pm and the receptionist will complete this for you.

When We Are Closed

Bank Holidays:

Good Friday - March 29th (Fri)

Easter Monday - April 1st (Mon)

Early Spring - May 6th (Mon)

Spring - May 27th (Mon)

Summer - August 26th (Mon)

Christmas Day - December 25th 2024 (Wed)

Boxing Day Holiday - December 26th 2024 (Thurs)

New Years Day - January 1st 2025 (Wed)

Protected Learning Events:

We are closed on the following afternoons for protected learning and training:

• 28.02.2024 (Wed)
• 21.03.2024 (Thurs)
• 22.05.2024 (Wed)
• 20.06.2024 (Thurs)
• 24.07.2024 (Wed)
• 22.08.2024 (Thurs)
• 26.09.2024 (Thurs)
• 23.10.2024 (Wed)
• 27.11.2024 (Wed)

What to do if we are closed:

If you require medical advice or support please use the following link to access care and advice:  www.stopthinkchoose.co.uk.  The link has been designed to help explain the healthcare options available to patients, so remember:

www.stopthinkchoose.co.uk   

Find health help with NHS website and app

The NHS in Kent and Medway has a free website and app to help you find the right treatment, especially when you are not sure what to do or who to contact.

Whether you have a baby with a high temperature, a child who is being sick, a teenager who is feeling low or you have sprained your ankle and for many other health problems, the Health Help Now web app can guide you to the service that will help you best.

New features available on the Apple and Android versions include a health wallet, where users can make notes about symptoms or questions they may need to ask a GP, keep a list of health appointments and contacts, save favourite pages from Health Help Now and view other useful apps.

Health Help Now lists common symptoms for people of all ages and helps you find the best place for treatment for them in the local area. It shows the nearest services, whether they are open or closed, and provides a map of their location and directions.

Health Help Now also offers reliable health advice and links to other useful websites. Available at www.healthhelpnow-nhs.net, it works on smartphones, tablets, and computers. To find the downloadable apps, just search Health Help Now at the Apple Store and the Android Google Play Store.

Why not download it to your device now so you have it to hand when you need it?

If you don’t have internet access, or if you need medical help fast, but it isn’t a 999 emergency, dial 111.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.